Account Manager, Consumer (Beauty & Personal Care) PR

Job Locations UK-London
Posted Date 4 weeks ago(2/4/2021 5:42 AM)
# of Openings
Position Function
Public Relations


The Team


We’re a mixed bag of people from all over the place who create transformative campaigns for the world’s biggest brands.


Culture is at the heart of everything we do – but we don’t let brands steal from culture we work with them to recognise it. We create big ideas that transcend local and global audiences through the media, events, and social.  As a team, we all bring something different to the table and that’s reflected in the work we do.


We’re constantly evolving and are firm believers of the need to reflect the communities that we serve, which is why we celebrate our differences and that manifests in work that is inclusive and unbiased.


But we’re not just about the work we’re here for the good times too – we focus on people’s passions and support them in endeavours to upskill outside of work. Not to mention – when Covid restrictions allow! - team drinks, away days, and everything in between. 


The Work


We believe in creating connections through storytelling. We believe in truly understanding the brand and what it can stand for, using that understanding to create compelling content, amplifying that content across earned, owned and shared channels and delivering results that show commercial benefit.

  • We’re the people who made Crocs cool.
  • Supported victims of domestic violence during lockdown with Refuge.
  • Got the UK to walk 4.5 times around the world from home with Fitbit.
  • Created the world’s first LGBT+ newswire to highlight injustices all over the world with Thomson Reuters.


With the world around us changing at an unstoppable pace, we’re constantly innovating and with that, creating provocative campaigns that focus on what matters to people and affecting real change for communities.  From creative sessions, events, and media pitching to briefing celebrities on a brand campaign - no two days are the same in the Brand and Consumer Marketing team.


We are big believers in the power of collaboration and work with FH teams and practices all over the world to deliver best in class integrated campaigns that drive the big results for our clients.


The Role


We lead a number of brands in the Personal Care (Haircare) and Food/Refreshment categories. We work as an Omnicom Integrated team, meaning that we work closely with partner agencies across the network such as Adam&Eve DDB, OMD and Redwood to create truly integrated campaigns both globally and locally, that deliver fame and talkability.  The personal care brands are a fast-growing area of our portfolio, particularly in the UK.


We are looking for an experienced, confident, and creative Account Manager with strong beauty/personal care heritage to work across the personal care portfolio. Predominantly focused on UK work, there are however opportunities to work on the global personal care brands.


You will be an expert in the beauty and personal care category with a strong understanding of the industry, media, and influencer landscape. Ideally you will also have worked on lifestyle/consumer brands. You will have an excellent UK beauty and lifestyle media and influencer network of your own, as well as a passion and curiosity for culture and trends. Experience of running a busy always on UK press office is also required.

Large agency experience would be a benefit but not essential.



  • Build relationships with your lead clients, becoming a trusted advisor and show clear category expertise.
  • Oversee the development and implementation of innovative and integrated PR and influencer campaigns, working closely with Omnicom partner agencies.
  • Become a key member of the UK Personal Care team, managing up and down to drive effective relationships and successful delivery.  
  • Provide proactive strategic media counsel, creative recommendations and manage strategic partnerships.
  • Proactively build relationships with key opinion leaders, media, professional associations, online influencers and other relevant third parties.
  • Contribute to the management of client budgets; oversee the client budget development, tracking, billing, and communications.
  • Lead on day to day client servicing
  • Mentor junior account members building an inclusive culture, providing quality control and oversee team assignments, including account reporting.
  • Contribute strategy and solutions to new business efforts and proactively introduce new ideas to improve our offering.


Skills & Competencies

  • Previous experience working on Beauty and/or Personal Care brands is essential. Preferably within a mid to large size agency.
  • Excellent media contacts across UK beauty, lifestyle, and consumer media and experience of running a busy UK reactive and proactive press office. As well as an excellent influencer network.
  • Ability to be able to develop creative ideas and stories that disrupt the beauty and influencer landscape. Curiosity for new formats /social innovations.
  • Experience in developing strategic PR and influencer plans and delivering them to clients confidently
  • Keen understanding of the role of digital media and social in integrated communications
  • Excellent client handling skills and an ability to be able to engage with senior clients.
  • Skilled at mentoring and developing junior members of the team
  • Strong organization and project management abilities; ability to juggle and make independent decisions.
  • Effective problem-solving abilities: can get things moving and keep them on track
  • Results-focused approach and commitment to go the extra mile for clients and colleagues
  • Eligibility to work in the UK is a must


Why FleishmanHillard?


Awarded Gold in PR Week’s Best Places to Work (2020), we are committed to creating an inclusive work environment for everyone. The only PR Agency awarded EY’s National Equality Standard, all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Do let us know if you need any adjustments made during the interview process. 


Your individual strengths, passions and ambitions are what make FH an incredible agency, so our employee benefits are built to support this.  Check us out on Insta to see what we've been up to recently. 


FleishmanHillard globally specialises in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and among our firm’s award-winning work we’ve taken home 5 Lions in the past two years at the Cannes International Festival of Creativity.  We’re also more motivated by what we can give than what we receive, and in our 70th year, we’ve initiated a worldwide service commitment to support social inclusion in the communities in which we work and live. 


We treat your data in the strictest confidence. For further information our Data & Privacy policy is located on our website.


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