Senior Account Manager, Corporate Comms

Our corporate team are a diverse bunch of collaborative individuals. As creative as they are strategic, with a broad spectrum of talents, experiences and expertise which all come together to tackle complex issues and deliver outstanding results for our clients.

As a Senior Account Manager, you will be the day-to-day account lead for a range of clients across multiple sectors. You will play an important part in the development of communications programmes that address those client’s objectives and business priorities, from storytelling and narrative development to media relations and media training, stakeholder engagement, executive profiling, speaker programs, campaign development and execution, internal comms and issues and crisis management.

Your role will involve providing strategic counsel and having a good understanding of your clients’ business and pain points; you will contribute fresh perspectives and new ideas; challenge thinking and provide high-value guidance. You will play a key role in driving excellent client service and delivery of results across your portfolio of accounts.

In addition to your client responsibilities, you will provide oversight to junior members of the team and take responsibility for leading teams across defined projects; overseeing consultants and junior talent including across practices. You will motivate colleagues and set a positive example in terms of team spirit, inclusivity and proactivity.

Key responsibilities:

• Ensuring a high standard of work and superior client service, always with an eye to driving the satisfaction that supports client retention and growth.
• Be a trusted advisor. Our clients want thought partnership, which means you need to understand their challenges and opportunities well as they do and offer smart strategic thinking to help them deliver meaningful impact internally.
• Driving media coverage, crafting creative ideas and high-quality content, leading projects and ensuring the smooth running of accounts.
• Contributing to the management of client budgets; overseeing the client budget development, tracking, billing and communications.
• Being actively involved in the team’s new business efforts; looking for opportunities for client growth or cross-practice initiatives.
• Supporting the senior team working on live issues and crisis management when opportunities arise.
• Working with other FH offices throughout our network where necessary, ensuring processes and systems work efficiently and supporting the development of integrated campaigns.
• Contributing to the London office, global and regional network initiatives and knowledge sharing.
• Inspiring, mentoring and motivating junior team members to ensure a highly engaged, inclusive and productive team.
• Deliver continuous feedback; take every opportunity to be inclusive, provide guidance, counsel and support to colleagues.
• Ensure the team are living and breathing our Regs on a daily basis.

If you are eligible to work in the UK and have experience in the above, we'd love to hear from you!

Why FleishmanHillard Fishburn?

Awarded Gold in PR Week’s Best Places to Work (2020), we are committed to creating an inclusive work environment for everyone. The only PR Agency awarded EY’s National Equality Standard, all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Do let us know if you need any adjustments made during the interview process. 

Your individual strengths, passions and ambitions are what make FHF an incredible agency, so our employee benefits are built to support this.  Check us out on Insta to see what we've been up to recently. 

FleishmanHillard globally specialises in public relations, reputation management, public affairs, brand marketing, digital strategy, social engagement and content strategy. We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and among our firm’s award-winning work we’ve taken home 5 Lions in the past two years at the Cannes International Festival of Creativity.  We’re also more motivated by what we can give than what we receive, and in our 70th year, we’ve initiated a worldwide service commitment to support social inclusion in the communities in which we work and live. 

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